At NI Pump we know how important your supplements are to your performance and progress, therefore we only use the best couriers to ensure your parcel arrives in good time and in perfect condition. We endeavour to deliver all orders within 1-2 working days (Monday - Friday) and a tracking number will be provided as soon as your order has been picked, suitably packaged and booked with the courier. Some delays may occur due to unforeseen weather conditions or busy holiday periods. To track your parcel, click the following link and enter the unique tracking code that we will send you when your order has been despatched For 99% of our deliveries we use DHL courier to deliver your parcel. The Couriers will attempt to deliver your parcel and will request a signature. If for any reason the courier cannot attain a signature at the requested delivery address they can leave your parcel safe with a neighbour or in a safe place. A card will be placed through the requested delivery address stating the destination of your parcel.